Customer Data Analyst

Marketing & Communication Services Team
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Job Description

• Create automated dashboards that track daily/weekly/monthly business metrics to supply timely and actionable insights across teams.
• Monitor campaign performance & user behaviour to provide recommendations and translate insights to strategic projects and initiatives
• Analyze overall business health performance to spot early indicators of opportunities or threats
• Work closely with the Market Research team in understanding user behaviour and recommend opportunities for growth.

Responsibilities
  • Bachelor’s degree graduate
  • Preferably 1-2 years of experience, but fresh graduates are welcome to apply.
  • Proficiency with MS Excel and knowledge in SQL language (Python & R is a plus)
  • Strong understanding of how to deal with data and what to do with the analytical output
  • Can effectively communicate data and insights to stakeholders
  • Data driven; strategic thinker; results and customer-oriented

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