Network Architecture

Technology & Design Team
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  • Provide overall enterprise level LAN and WAN IP-based infrastructure systems planning, operations and maintenance, and management across multiple sites (currently three)
  • Manage infrastructures for operational networks, of multiple security classification levels
  • Serve as a technical point of contact for all matters related to overall IT infrastructure
  • Perform root cause analyses on all customer-related technical problems and recommend technical solution
  • Work within strict time frames, fixed SLAs and elevate incidents within defined timeframes
  • Support planning and execution of network installations, software and hardware upgrades of on-premise and cloud-based infra
  • Resolve technical issues and prepare incident reports, maintenance advisory, IT memos that are simple, relevant and complete with pertinent details
  • Work with various vendors and service providers to ensure zero downtime environment
  • Conduct LAN (Ethernet, HSRP, EIGRP, BGP, OSPF etc) and WAN (IP, MPLS etc) preventive and corrective maintenance and troubleshooting/problem resolution
  • Maintain the necessary project plans and documentation of all system builds and modifications
  • Perform enterprise traffic analysis (e.g., link utilization, flows, latency, dropped packets and other relevant metrics) to detect/determine network inefficiencies, time-sensitive web application performance issues and make recommendations to resolve technical problems
  • Monitor performance to identify and optimize the system infrastructure and conduct transaction monitoring for bandwidth utilization and application performance
  • Provide advanced technical analyses of network infrastructure challenges and problems; develop/identify technical solutions responsive to customer needs
  • Minimum of 2 years extensive experience
  • Technical, analytical and interpersonal skills required
  • Current CCNA and/or CCDA certification
  • CISCO Unified Communication Manager Configuration and Infrastructure a plus
  • Technical knowledge on Cisco Router, CISCO PBR, CISCO Core Switch, CISCO Distribution switch, CISCO Edge switch and CISCO Access switch
  • Windows Server 2008 above, Exchange and/or SQL experience a plus
  • Maintain network security through proper configuration of VPN and Firewalls
  • Availability to response to needs of the customer for installation, maintenance and equipment malfunctions

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